Over 27 Years Providing Video Game Console Repairs
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Xbox One Series S / X Repair

24 Hour Common Repair Turn Around
90 Day - Repair Warranty
26 Years Console Repair Experience

Xbox One Series S / X Repair Services

Video Game 911 specializes in Xbox One Series S / X Repair. We have been providing professional, affordable, and effective video game console repairs for over 27 years. Our excellent customer service and detailed notification process are just some of the reasons our customers continue to choose us for all of their Xbox One Series S / X Repair, cleaning, even upgrades.

All of our Xbox One Series S / X Repair's come with a 90 Day warranty so you can feel confident in the repairs we have provided. With a common 24 hour turn around on all most all playstation 4 repairs. We will have you back in the game seat in no time flat.
3 Ways to get us your console.
  • Drop off your console.
  • Ship Us Your Console
  • Total Protection $29.95

Total Protection Option

Start by selecting your shipping method

FREE Analysis*

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* We offer free repair analysis and free return shipping on all completed Xbox One Series S / X Repairs.

Our Xbox One Series S / X Repair Services Include

If it's broken Video Game 911 can fix it.
  • Disc Drive Repair: If your Xbox Series X is having trouble reading discs or ejecting them, our team can diagnose and repair any issues with your disc drive.
  • HDMI Port Repair: A damaged HDMI port can prevent you from enjoying your favorite games. We'll replace or repair your HDMI port to ensure seamless connectivity between your XBOX Series X/S and your TV or monitor.
  • Cooling System Repair: Overheating can cause severe damage to your console. Our technicians will inspect and repair any issues with your Xbox Series X/S cooling system to keep your console running at optimal temperatures.
  • Power Supply Repair: If your Xbox Series X/S isn't powering on or experiencing power-related issues, we can diagnose and repair the problem to get your console back up and running.
  • Software Issues: System updates, error codes, or other software-related problems can be addressed by our expert technicians to ensure your Xbox Series X/S is running smoothly.
We offer 
total protection shipping
Select Total Protection When starting an order.
Prefit Shipping Box
Prepaid Shipping Label
Free Phone Consultation
Free Return Shipping
We make shipping your console to us safely to be repaired easy & affordable.

Benefits repairing your 
Xbox One Series S / X with Video Game 911

Over 27 Years In Business

FREE Xbox One Series S / X Diagnostics w/all completed orders ($19.95 value)
Common same day repairs
Highly trained technicians
Step by step email notifications
Superior testing equipment
FREE return shipping on all completed orders

Some Frequently Asked Questions

We can Solve your Hardware and Software Problems

Can you repair my Xbox Series X/S if it’s been affected by a system update or firmware issue?

Yes, our skilled technicians at Video Game 911 have experience in resolving various software-related issues, including those caused by system updates or firmware problems. We’ll carefully diagnose the problem and provide an appropriate solution to get your Xbox Series X/S running smoothly again.

My save files are important, can VideoGame911 recover any data from my Xbox Series X/S?

While we cannot guarantee the recovery of lost save data or game files, we understand how important your save data is, and our experienced technicians will do their best to help you recover any essential data during the repair process. It’s essential to inform us about your data recovery needs when submitting your repair form so that our team can prioritize data preservation during the repair process.

Can I mail-in my Xbox Series X/S for service?

Absolutely, we offer a convenient mail-in repair service for your Xbox Series X/s. To get started, select how you would like to get us your system. Then fill out the repair form with details about your console and the issues you’re experiencing, and follow the instructions provided. Once your console is received and inspected, our team will be in touch to confirm the repair cost and process. After the repair is completed, we’ll ship your Xbox Series X/S back to you, and get you back to gaming.

My Xbox Series X/S is not displaying properly on my TV. Can you repair a damaged HDMI port?

Yes, Video Game 911 is experienced in diagnosing and repairing HDMI port-related issues on Xbox Series X/S consoles. If your Xbox is not displaying video or audio on your TV, it may be due to a damaged or faulty HDMI port. Our technicians will thoroughly diagnose the specific issue, and if necessary, repair or replace the HDMI port to restore proper connectivity with your TV or monitor, ensuring a seamless gaming experience.

What are the common Xbox Series X/S repair costs?

Basic Xbox Series X/S Analysis Using our custom designed test bench diagnostics to quickly and accurately determine the issue with each and every system we receive. $29.99
Xbox Series X/S – Fan Replacement (including cleaning system internals) As low as $99
Xbox Series X/S – Power issues Hardware Failure. This condition can be caused by many factors and depends on the failure point. As low as $79
Xbox Series X/S – HDMI port repair Charges are determined based on system internal version and if port can be repaired or replaced. While we have the ability to replace all ports it is not something we have a flat rate for. We have found that many customers assume that the port is damaged beyond repairs, however we have repaired many port issues without the need for a total replacement of the port in the system. Either way, repair or replacement of the port in the system is very reasonable even in the worst case scenarios and we have never had a customer not proceed with the repair when quoted. As low at $69
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