Yes, our skilled technicians at Video Game 911 have experience in resolving various software-related issues, including those caused by system updates or firmware problems. We'll carefully diagnose the problem and provide an appropriate solution to get your Xbox Series X/S running smoothly again.
While we cannot guarantee the recovery of lost save data or game files, we understand how important your save data is, and our experienced technicians will do their best to help you recover any essential data during the repair process. It's essential to inform us about your data recovery needs when submitting your repair form so that our team can prioritize data preservation during the repair process.
Absolutely, we offer a convenient mail-in repair service for your Xbox Series X/s. To get started, select how you would like to get us your system. Then fill out the repair form with details about your console and the issues you're experiencing, and follow the instructions provided. Once your console is received and inspected, our team will be in touch to confirm the repair cost and process. After the repair is completed, we'll ship your Xbox Series X/S back to you, and get you back to gaming.
Yes, Video Game 911 is experienced in diagnosing and repairing HDMI port-related issues on Xbox Series X/S consoles. If your Xbox is not displaying video or audio on your TV, it may be due to a damaged or faulty HDMI port. Our technicians will thoroughly diagnose the specific issue, and if necessary, repair or replace the HDMI port to restore proper connectivity with your TV or monitor, ensuring a seamless gaming experience.
|Basic Xbox Series X/S Analysis Using our custom designed test bench diagnostics to quickly and accurately determine the issue with each and every system we receive.||$29.99|
|Xbox Series X/S - Fan Replacement (including cleaning system internals)||As low as $99|
|Xbox Series X/S - Power issues Hardware Failure. This condition can be caused by many factors and depends on the failure point.||As low as $79|
|Xbox Series X/S - HDMI port repair Charges are determined based on system internal version and if port can be repaired or replaced. While we have the ability to replace all ports it is not something we have a flat rate for. We have found that many customers assume that the port is damaged beyond repairs, however we have repaired many port issues without the need for a total replacement of the port in the system. Either way, repair or replacement of the port in the system is very reasonable even in the worst case scenarios and we have never had a customer not proceed with the repair when quoted.||As low at $69|