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Xbox One S Repair

24 Hour Common Repair Turn Around
90 Day - Repair Warranty
26 Years Console Repair Experience

Xbox One S Repair Services

At Video Game 911, we understand how frustrating it can be when your Xbox One S stops working. That’s why we offer comprehensive Xbox One S repair services to get you back to gaming as quickly as possible. Our team of experienced technicians is equipped to handle a wide range of issues, from hardware malfunctions to software glitches.

3 Ways to get us your console.
  • Drop off your console.
  • Ship Us Your Console
  • Total Protection $29.95

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* We offer free repair analysis and free return shipping on all completed Xbox One S Repairs.
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Our Xbox One S Repair Services Include

If it's broken Video Game 911 can fix it.
  • Hardware Repairs: Whether it's a faulty power supply, damaged HDMI port, or broken disc drive, we can fix it.
  • Software Troubleshooting: We can resolve system errors, update failures, and other software-related issues.
  • Controller Repairs: If your Xbox One S controller is not responding or has connectivity issues, we can help.
  • Cooling System Maintenance: Prevent overheating with our cooling system repair and maintenance services.
  • General Maintenance: Regular check-ups and cleaning to keep your console in top condition.

Benefits repairing your 
Xbox One S with Video Game 911

Over 27 Years In Business

FREE Xbox One S Diagnostics w/all completed orders ($19.95 value)
Common same day repairs
Highly trained technicians
Step by step email notifications
Superior testing equipment
FREE return shipping on all completed orders

Some Frequently Asked Questions

We can Solve your Hardware and Software Problems

Can you repair water-damaged Xbox One S consoles?

Yes, we can repair water-damaged consoles, though the success rate depends on the extent of the damage. Bring it in for a free assessment.

Do you offer a warranty on repairs?

Yes, we offer a 90-day warranty on all our repair services. If the same issue occurs within this period, we will fix it at no additional cost.

How long does an Xbox One S repair take?

Most repairs are completed within 24-48 hours. However, the exact time may vary depending on the issue’s complexity.

What are the common repair cost to fix the Xbox One S?

Basic Xbox One S Analysis Using our custom designed test bench diagnostics to quickly and accurately determine the issue with each and every system we receive. $29.95
Xbox One S System Cleaning (including cleaning system internals and laser lens) $49.95
Repair XBox One S Blu Ray drive Please be notified that full replacement drives are rarely necessary since we actually repair the matched drive in the system. This keeps repair costs down and also with the drive matched and locked electronically to the motherboard, replacement drives are not normally required or recommended. Please don’t be fooled by others who sell drives to replace in your system, you will learn the hard way that this is not a very good option, and thus we avoid costly drive replacements with all drive model repair parts in stock. As low as $79.95
Xbox One S Black Screen Your consoles turns on but only have a black screen. We’ll help determine the issue and get you back and running. As low as 89.95
Replace Xbox One S transciever Dissasembly of the system, troubleshooting, and removal of the damaged remote transciever electronics. Repair or replacement as necessary with cleaning of the entire system included. $84.95
Xbox One S HDMI port repair Charges are determined based on system internal version and if port can be repaired or replaced. While we have the ability to replace all ports it is not something we have a flat rate for. We have found that many customers assume that the port is damaged beyond repairs, however we have repaired many port issues without the need for a total replacement of the port in the system. Either way, repair or replacement of the port in the system is very reasonable even in the worst case scenarios and we have never had a customer not proceed with the repair when quoted. If the port requires complete replacement, we have stock of much higher quality replacements, which are more robust and stronger to avoid problems in the future. The main visible difference is the placement of the pins in the header which are housed inside of a protective layer instead of loose and easily bent like the original ports. This is a significant improvement over the original port design and it is our pleasure to offer you these replacement ports to repair the issue you experienced with your system. As low as $69.95
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