Nationwide mail-in & local repair

Professional Video Game Console Repair

PlayStation, Xbox, Nintendo, Steam Deck, handheld, arcade, and pinball repair from experienced technicians who diagnose the real problem before replacing parts.

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4.3 / 5.0 Average Customer Rating

0k+

Devices repaired

by our experienced repair technicians

Since 1996

Free Analysis

with completed repairs

90-Day Warranty

on every repair

Fast Turnaround

on common repairs

Real Time Updates

from your technician

Select Your Platform

We provide specialized repair for all major modern and classic systems.

Common problems we fix

If it's broken, we've seen it before

From dead HDMI ports to stick drift, our technicians find the actual fault not just the easy swap.

HDMI & display ports

No signal, flickering, or bent pins on the output port.

Overheating & shutdowns

Loud fans, thermal cutoffs, and dried-out paste.

Won't power on

Dead consoles, power supply faults, and short circuits.

Disc drive issues

Won't read, won't eject, or grinding on insert.

Controller stick drift

Drifting joysticks, dead buttons, and worn triggers.

No video / black screen

APU faults, blank output, and corrupted boot

Storage & software

Failed drives, boot loops, and system errors.

Liquid & corrosion

Spills, board cleaning, and corrosion recovery.

How it works

Four simple steps to a working console

No guesswork and no surprise charges. You approve the quote before any work begins.

Start your repair order

Tell us your console and the symptoms in a couple of minutes online or by phone.

Ship it in or drop it off

Use our prepaid label or visit a local drop-off. Your device is logged the moment it arrives.

We diagnose the real problem

A technician finds the root cause and sends a clear quote. Analysis is free with a completed repair.

Approve, repair & return

We repair, stress-test, and ship it back backed by our 90-day repair warranty.

Visit Us Locally

Real Repair Shop. Real Technicians.

Video Game 911 has helped gamers since 1996 from our New Jersey repair facility. Local customers can visit us directly, and mail-in customers get the same professional diagnostics, repair, testing, and updates.