About Video Game 911

Video Game 911 has been helping gamers, families, collectors, and businesses get their consoles back up and running since 1996.

We specialize in video game console repair, including PlayStation, Xbox, Nintendo Switch, retro consoles, handheld systems, controllers, and other gaming hardware. From common issues like HDMI port damage, no power, overheating, disc drive problems, stick drift, charging issues, and liquid damage, to more detailed diagnostic repairs, our goal is simple: fix the problem properly and help you get back to gaming.

VideoGame911.com is a subsidiary of Anthony Edward Unlimited LLC, a New Jersey-based computer and electronics retailer located at 1235 US-46, Ledgewood, NJ 07852. Our repair team is staffed by trained technicians with decades of hands-on experience diagnosing, repairing, testing, and servicing gaming systems.

Local and Mail-In Console Repair

We work with both local customers and mail-in repair customers. If you are nearby, you can contact us about local drop-off service. If you are outside the area, many repairs can be started by mail. Either way, we make the process as clear as possible so you know what to send, what information to include, and what to expect next.

Careful Repairs, Clear Communication

At Video Game 911, we take pride in careful repair work and honest customer service. Every system is handled with care, using proper tools, techniques, and testing procedures designed to reduce the chance of repeat issues. We know there is nothing more frustrating than getting a console back only to have the same problem return, which is why we spend extra time testing and re-testing systems before they leave our shop.

Whether you are a corporate account with multiple systems or an individual customer with one console that needs help, Video Game 911 is here to provide reliable repair service, clear communication, and the experience that comes from nearly 30 years in electronics repair.

From all of us at Video Game 911, thank you for trusting us with your repair.

Happy Gaming!

Vincent DelRusso
Owner / CEO, Video Game 911

Give us a call: 646-415-8361