Over 30 Years providing Video Game Console Repairs
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Controller Repair

Controller repair for PlayStation and Xbox – joystick drift, button, and charging fixes
26
Years
24 Hour Common Repair Turn Around
26
Years
90 Day - Repair Warranty
26
Years
30 Years Console Repair Experience

Controller Repair Services

Our controller repair restores reliable inputs for popular PlayStation and Xbox gamepads. We correct stick drift, replace worn thumbstick modules, fix sticky or non-responsive face buttons, and repair charging ports that only work at certain angles. Shells are cleaned and reassembled with proper fastener torque so there are no creaks or gaps.

Each controller is tested for consistent inputs, pairing, and stable charging. You can use local drop off or ship my console to send controllers safely, and total protection packaging is available. Repairs include a 90-day warranty and straightforward communication from intake to return.

3 Ways to get us your console.
  • Drop off your console.
  • Ship Us Your Console
  • Total Protection $29.95

Total Protection Option

Start by selecting your shipping method

FREE Analysis*

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* We offer free repair analysis and free return shipping on all completed Controller Repairs.
Common Repair Services
Why Us?
FAQs and Common Pricing
Total Protection Shipping
Reviews

Our Controller Repair Services Include

If it's broken Video Game 911 can fix it.
  • Stick Drift Elimination: We replace analog stick modules, clean the gimbal, and recalibrate input so aim and movement feel precise again. After controller repair, center position and range are stable without snap-back or phantom drift.
  • Buttons & Triggers: Dead buttons and inconsistent triggers are fixed by replacing membranes, springs, or trigger potentiometers. We test the full input matrix so actions register at the right force and travel across repeated presses.
  • Charging Port & Battery: We replace worn USB-C/Micro-USB ports, inspect surrounding pads, and validate charging and data. For weak batteries, we install quality cells and confirm runtime with real-world usage.
  • Connectivity & Sync: If pairing drops, we service wireless modules and antennas, then test with console and PC. Post-repair, controllers maintain a strong link without random disconnects or lag spikes.
  • Cosmetic Shell & Stick Caps: Optional shell swaps and cap replacements refresh the feel. We transfer internals safely and ensure no rub or binding, delivering a like-new controller experience.

Benefits repairing your 
Controller with Video Game 911

Over 30 Years In Business

FREE Diagnostics with all completed orders ($19.95 value)
Ultra-Fast Turnaround – Most repairs are completed within 24 hours, so you can get back to gaming ASAP
Expert Technicians – Highly trained professionals with years of experience
Real-Time Updates – Step-by-step email notifications throughout the process
Advanced Testing Equipment – Ensuring precise, high-quality repairs
FREE Return Shipping on all completed repairs

Some Frequently Asked Questions

We can Solve your Hardware and Software Problems

Do you fix stick drift?

Yes. We replace stick modules, clean contacts, and recalibrate.

Buttons or triggers not responding—repairable?

We replace membranes, springs, or trigger pots and test inputs.

Do you replace charging ports on controllers?

Yes, we replace ports and verify charging and data.

Cosmetic shell swaps—do you offer them?

Yes, on request. We transfer internals and test everything.

Warranty on controller repairs?

Repairs include a 90-day warranty against workmanship defects.

What are the common repair cost to fix the controllers?

Controller Analysis Troubleshooting your controller issues. FREE with a completed repair. $19.95
Controller Refurbish Complete internal cleaning of the controller, fixes sticky buttons. Includes replacement of the rubber thumbsticks. $29.95
Trigger/Bumper Repair Fixes broken or stuck triggers/bumpers. Starting at $39.95
Custom Shell Swap Change the color of your controller’s shell or buttons. Parts provided by customer MUST be analysed by our technicians to ensure compatibility before providing a quote. Starting at $59.95
We offer 
total protection shipping
Select Total Protection When starting an order.
ONLY
$29.95
Prefit Shipping Box
Prepaid Shipping Label
Free Phone Consultation
Free Return Shipping
We make shipping your console to us safely to be repaired easy & affordable.
ONLY
$29.95
ONLY
$29.95
ups ship
Jonathan Salgado
Verified Customer
Reviewed - August 1, 2025

Excellent experience all around. No notes 😁 Will def be back!

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