Yes, Video Game 911 is experienced in diagnosing and repairing HDMI port-related issues on PlayStation 5 consoles. If your PS5 is not displaying video or audio on your TV, it may be due to a damaged or faulty HDMI port. Our technicians will thoroughly inspect the HDMI port, and if necessary, repair or replace it to restore proper connectivity with your TV or monitor, ensuring a seamless gaming experience.
Yes, Video Game 911 offers a convenient mail-in repair service for your Playstation 5. To get started, Select how you would like to get us your system. The fill out the repair form with details about your console and the issues you’re experiencing, and follow the instructions provided. Once your console is received and inspected, our team will be in touch to confirm the repair cost and process. After the repair is completed, we’ll ship your Playstation 5 back to you, ready for gaming.
While we cannot guarantee the recovery of lost save data or game files, our experienced technicians will do their best to help you recover any essential data during the repair process. It’s essential to inform us about your data recovery needs when submitting your repair form so that our team can prioritize data preservation during the repair process.
Yes, our technicians at Video Game 911 are well-equipped to diagnose and repair graphical issues or artifacts on your PlayStation 5. We’ll thoroughly inspect your console to identify the root cause of the problem, which may include issues with the GPU, connections, or other hardware components, and provide an effective solution to restore your gaming experience.
To ensure your PlayStation 5 arrives at our facility safely, we recommend securely wrapping your console in bubble wrap or other protective material. Place the wrapped console in a sturdy box with ample padding to prevent any movement during transit. Don’t forget to include your filled-out repair form and any relevant accessories, such as power cables or controllers, that may need repair or inspection.
Yes, our skilled technicians at Video Game 911 have experience in resolving various software-related issues, including those caused by system updates or firmware problems. We’ll carefully diagnose the problem and provide an appropriate solution to get your PlayStation 5 running smoothly again.
|Basic PS5 System Troubleshooting Using our custom designed test bench diagnostics to quickly and accurately determine the issue with each and every system we receive.
|Playstation 5 Repair – Fan Replacement (including cleaning system internals)
|Playstation 5 Repair – HDD upgrades Upgrade your hard drive with options including data transfer with any repair.
|$129 and up
|Playstation 5 Repair – Blinking Light Issues (BLOD, YLOD, RLOD, WLOD) Hardware Failure. This condition can be caused by many factors and depends on the failure point.
|As low as $79
|Playstation 5 Repair – HDMI port repair Charges are determined based on system internal version and if port can be repaired or replaced. While we have the ability to replace all ports it is not something we have a flat rate for. We have found that many customers assume that the port is damaged beyond repairs, however we have repaired many port issues without the need for a total replacement of the port in the system. Either way, repair or replacement of the port in the system is very reasonable even in the worst case scenarios and we have never had a customer not proceed with the repair when quoted.
|As low at $69