

Professional Elite Controller repair for Series 1 and Series 2 covers stick drift, bumper and trigger damage, paddle issues, and USB-C or micro-USB port wear. We install high quality stick modules, repair flexible PCBs where appropriate, and ensure tight, rattle-free reassembly so your controller feels precise again.
After service, we test dead zones, button actuation, wireless pairing, and charging. Mail-in and local drop off are supported, with total protection packaging available for safe transport. Your Elite repair is completed with transparent pricing and a 90-day warranty on the work performed.
FREE Analysis*

Been using Video Game 911 for a while. Always fast diagnostics. Repair time is quick as well as the return shipping.
Amazing work I am very pleased with my comtroller being fixed it's like brand new all over again... I would 100% recommend to others and will for sure use your service in the future if I ever need to. Thank you for every thing
Absolutely! We accept mail-in repairs from anywhere in the United States. Just follow the instructions on our website to safely pack and ship your Elite controller.
Yes, we provide a 90-day warranty on all Microsoft Elite Controller repairs, ensuring your satisfaction and peace of mind.
The repair process for an Elite Controller typically takes between 1-3 business days after receiving your controller, depending on the complexity of the issue.
| Elite Controller Analysis Troubleshooting your elite controller issues. FREE with a completed repair. | $19.95 |
| Elite Controller Refurbish Complete internal cleaning of the elite controller, fixes sticky buttons. | $49.95 |
| Sticky or Broken Buttons Usually needs to be paired with a cleaning | Starting at $69.95 |
| Trigger or bumper repair Fixes broken or stuck triggers/bumpers. | Starting at $59.95 |
| Customer Shell swap Change the color of your controller’s shell or buttons. Parts provided by customer MUST be analysed by our technicians to ensure compatibility before providing a quote. | Starting at $69.95 |
| Stick Drift Issues Fixes analog sticks that move in any direction without being touched. | Starting at $82.95 |
| Other/ Electronic Repairs For other issues we must diagnose the exact issue before providing a quote. | Starting at $59.95 |
| Rubber Grip Replacement | Depends on Part Pricing |