Over 27 Years Providing Video Game Console Repairs
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Xbox One Repair

27 Years In Video Game Console Repairs
Xbox One Repair Service
24 Hour Common Repair Turn Around
90 Day - Repair Warranty
26 Years Console Repair Experience

Xbox One Repair Services

We provide top-quality Xbox One repair services. With over 27 years of experience, our expert technicians are dedicated to diagnosing and fixing a wide range of Xbox One issues, ensuring that you can get back to gaming as soon as possible.

We use only genuine Xbox parts and offer a 90-day warranty on all repairs, so you can trust that your console is in good hands. Our customer service is second to none, with a focus on keeping you informed throughout the repair process, and our fast turnaround times.

3 Ways to get us your console.
  • Drop off your console.
  • Ship Us Your Console
  • Total Protection $29.95

Total Protection Option

Start by selecting your shipping method

FREE Analysis*

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* We offer free repair analysis and free return shipping on all completed Xbox One Repairs.

Our Xbox One Repair Services Include

If it's broken Video Game 911 can fix it.
  • Broken Disc Drive
  • Xbox Won't Update
  • Kinect does not pair
  • Hard Drive Errors
  • Power issues
We offer 
total protection shipping
Select Total Protection When starting an order.
Prefit Shipping Box
Prepaid Shipping Label
Free Phone Consultation
Free Return Shipping
We make shipping your console to us safely to be repaired easy & affordable.

Benefits repairing your 
Xbox One with Video Game 911

Over 27 Years In Business

FREE Xbox One Diagnostics w/all completed orders ($19.95 value)
Common same day repairs
Highly trained technicians
Step by step email notifications
Superior testing equipment
FREE return shipping on all completed orders

Some Frequently Asked Questions

We can Solve your Hardware and Software Problems

What are the common repair cost to fix the Xbox One?

Video Game System Troubleshooting Using our custom designed test bench diagnostics to quickly and accurately determine the issue with each and every system we receive. $19.99-$29.95
XBox System Cleaning (including cleaning system internals and laser lens) $49.95
Repair XBox One Blu Ray drive Please be notified that full replacement drives are rarely necessary since we actually repair the matched drive in the system. This keeps repair costs down and also with the drive matched and locked electronically to the motherboard, replacement drives are not normally required or recommended. Please don't be fooled by others who sell drives to replace in your system, you will learn the hard way that this is not a very good option, and thus we avoid costly drive replacements with all drive model repair parts in stock. As low as $79.95
Xbox One Black Screen Your consoles turns on but only have a black screen. We'll help determine the issue and get you back and running. As low as 89.95
Replace XBox One transciever Dissasembly of the system, troubleshooting, and removal of the damaged remote transciever electronics. Repair or replacement as necessary with cleaning of the entire system included. $84.95
Xbox One - HDMI port repair Charges are determined based on system internal version and if port can be repaired or replaced. While we have the ability to replace all ports it is not something we have a flat rate for. We have found that many customers assume that the port is damaged beyond repairs, however we have repaired many port issues without the need for a total replacement of the port in the system. Either way, repair or replacement of the port in the system is very reasonable even in the worst case scenarios and we have never had a customer not proceed with the repair when quoted. If the port requires complete replacement, we have stock of much higher quality replacements, which are more robust and stronger to avoid problems in the future. The main visible difference is the placement of the pins in the header which are housed inside of a protective layer instead of loose and easily bent like the original ports. This is a significant improvement over the original port design and it is our pleasure to offer you these replacement ports to repair the issue you experienced with your system. As low as $69.95

Do you offer warranties on Xbox One repairs?

Yes, we provide a limited 90 day warranty on all of our Xbox One repairs.

Are there any additional fees or charges associated with Xbox One repair requests?

No - all charges are agreed upon prior to starting any work on your console.

What is the average turnaround time for Xbox One repairs?

Typically, repairs take anywhere from 24-48 hours depending on the complexity of the task.

What services do you offer for Xbox One repair?

We offer a wide range of services for Xbox One repairs, including troubleshooting and diagnostics, component replacement, cooling system maintenance and upgrade, and more.

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