Video Game911

We make the process of repairing your Xbox One easy.

Video Game 911 specializes in Xbox One Repair. We have been providing professional, affordable, and effective video game console repairs for over 19 years. Our excellent customer service and detailed notification process are just some of the reasons our customers continue to choose us for all of their Xbox One Repair, cleaning, even upgrades.

All of our Xbox One Repair's come with a 90 Day warranty so you can feel confident in the repairs we have provided. With a common 24 hour turn around on all most all repairs. We will have you back in the game seat in no time flat. Common Xbox One Repairs include "broken disc drive", "Xbox won't update" and "Kinect does not pair". No matter the problem you are experiencing we are confident we can fix it. Our dedicated team of technicians are here to make the repair process seamless with up-to-date notifications as your Xbox One travels through the repair process.

Benefits repairing your Xbox One with Video Game 911.
  • FREE Xbox One Analysis with all completed orders ($19.95 value)
  • 90 Day Warranty
  • Common same day repairs
  • Highly trained technicians
  • Step by step email notifications
  • Superior testing equipment
  • FREE return shipping on all completed orders

Frequently Asked Questions

We provide a few different shipping options to meet your needs.

You can either...

Yes, if you are local in the New Jersey area and want to drop off your console for repair. Select "I will drop off my console" during the repair order process.

Video Game System Troubleshooting Using our custom designed test bench diagnostics to quickly and accurately determine the issue with each and every system we receive. $19.99-$29.95
XBox System Cleaning (including cleaning system internals and laser lens) $49.95
Repair XBox One Blu Ray drive Please be notified that full replacement drives are rarely necessary since we actually repair the matched drive in the system. This keeps repair costs down and also with the drive matched and locked electronically to the motherboard, replacement drives are not normally required or recommended. Please don't be fooled by others who sell drives to replace in your system, you will learn the hard way that this is not a very good option, and thus we avoid costly drive replacements with all drive model repair parts in stock. As low as $79.95
Xbox One Black Screen Your consoles turns on but only have a black screen. We'll help determine the issue and get you back and running. As low as 89.95
Replace XBox One transciever Dissasembly of the system, troubleshooting, and removal of the damaged remote transciever electronics. Repair or replacement as necessary with cleaning of the entire system included. $84.95
Xbox One - HDMI port repair Charges are determined based on system internal version and if port can be repaired or replaced. While we have the ability to replace all ports it is not something we have a flat rate for. We have found that many customers assume that the port is damaged beyond repairs, however we have repaired many port issues without the need for a total replacement of the port in the system. Either way, repair or replacement of the port in the system is very reasonable even in the worst case scenarios and we have never had a customer not proceed with the repair when quoted. If the port requires complete replacement, we have stock of much higher quality replacements, which are more robust and stronger to avoid problems in the future. The main visible difference is the placement of the pins in the header which are housed inside of a protective layer instead of loose and easily bent like the original ports. This is a significant improvement over the original port design and it is our pleasure to offer you these replacement ports to repair the issue you experienced with your system. As low as $69.95
Xbox One Console Repair Service

90 Day Warranty

You will love our service. That's why we back all of our work with a 90 day warranty.

Free Analysis

We offer a complete analysis absolutely free on all completed orders.

24hr Turn-Around

This means we commonly repair your console within 24 hours from acceptance of the repair quote.

They say practice makes perfect.

WITH OVER 50,000 CONSOLES REPAIRED

You can feel confident in our expertise.
VG-Controller-Pack-ps4
18000Playstation 3's and Playstation 4's Serviced
VG-Controller-Pack-xbone
32000Xbox 360 and Xbox One's Serviced
VG-Controller-Pack-wiimote-nunchuck
6000Nintendo Consoles Serviced

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