Xbox One Repair
Xbox One Repair Services
We provide top-quality Xbox One repair services. With over 27 years of experience, our expert technicians are dedicated to diagnosing and fixing a wide range of Xbox One issues, ensuring that you can get back to gaming as soon as possible.
We use only genuine Xbox parts and offer a 90-day warranty on all repairs, so you can trust that your console is in good hands. Our customer service is second to none, with a focus on keeping you informed throughout the repair process, and our fast turnaround times.
- Drop off your console.
- Ship Us Your Console
- Total Protection $29.95
Total Protection Option
- Prefit Shipping Box
- Prepaid Shipping Label
- Free Phone Consultation
- Free Return Shipping
FREE Analysis*
Our Xbox One Repair Services Include
- Broken Disc Drive
- Xbox Won't Update
- Kinect does not pair
- Hard Drive Errors
- Power issues
Benefits repairing your
Xbox One with Video Game 911
Over 28 Years In Business
Some Frequently Asked Questions
| Video Game System Troubleshooting Using our custom designed test bench diagnostics to quickly and accurately determine the issue with each and every system we receive. | $19.99-$29.95 |
| XBox System Cleaning (including cleaning system internals and laser lens) | $49.95 |
| Repair XBox One Blu Ray drive Please be notified that full replacement drives are rarely necessary since we actually repair the matched drive in the system. This keeps repair costs down and also with the drive matched and locked electronically to the motherboard, replacement drives are not normally required or recommended. Please don’t be fooled by others who sell drives to replace in your system, you will learn the hard way that this is not a very good option, and thus we avoid costly drive replacements with all drive model repair parts in stock. | As low as $79.95 |
| Xbox One Black Screen Your consoles turns on but only have a black screen. We’ll help determine the issue and get you back and running. | As low as 89.95 |
| Replace XBox One transciever Dissasembly of the system, troubleshooting, and removal of the damaged remote transciever electronics. Repair or replacement as necessary with cleaning of the entire system included. | $84.95 |
| Xbox One – HDMI port repair Charges are determined based on system internal version and if port can be repaired or replaced. While we have the ability to replace all ports it is not something we have a flat rate for. We have found that many customers assume that the port is damaged beyond repairs, however we have repaired many port issues without the need for a total replacement of the port in the system. Either way, repair or replacement of the port in the system is very reasonable even in the worst case scenarios and we have never had a customer not proceed with the repair when quoted. If the port requires complete replacement, we have stock of much higher quality replacements, which are more robust and stronger to avoid problems in the future. The main visible difference is the placement of the pins in the header which are housed inside of a protective layer instead of loose and easily bent like the original ports. This is a significant improvement over the original port design and it is our pleasure to offer you these replacement ports to repair the issue you experienced with your system. | As low as $69.95 |
Yes, we provide a limited 90 day warranty on all of our Xbox One repairs.
No – all charges are agreed upon prior to starting any work on your console.
Typically, repairs take anywhere from 24-48 hours depending on the complexity of the task.
We offer a wide range of services for Xbox One repairs, including troubleshooting and diagnostics, component replacement, cooling system maintenance and upgrade, and more.
total protection shipping
Select Total Protection When starting an order.
everything was great with the game system
I recently had my Xbox One repaired by the amazing team at Video Game 911, and I couldn't be happier with the service I received. My console had been having some serious hardware issues, including a malfunctioning HDMI port that was making it impossible to connect to my TV. From the moment I contacted Video Game 911, I knew I was in good hands. The customer service team was incredibly responsive and knowledgeable, walking me through the repair process and giving me a clear understanding of what to expect. They even provided a detailed quote upfront, so there were no surprises.