Scuf/Design Lab/Premium Controllers
Scuf/Design Lab/Premium Controllers Services
At Video Game 911, we are your go-to experts for Scuf and premium controller repairs. With over 27 years of experience in the video game console repair industry, we offer professional, cost-effective services that bring your gaming gear back to peak performance. Our commitment to exceptional customer service and our comprehensive notification system are just a few reasons why gamers consistently choose us for their high-end controller repairs, cleaning, and upgrades.
We stand behind the quality of our work with a 90-day warranty on all repairs, giving you peace of mind when you need it most. Plus, with our fast turnaround, typically 24 hours for nearly all repairs, you’ll be back in the action swiftly and seamlessly. Trust Video Game 911 to keep your elite gaming experience uninterrupted.
- Drop off your console.
- Ship Us Your Console
- Total Protection $29.95
Total Protection Option
- Prefit Shipping Box
- Prepaid Shipping Label
- Free Phone Consultation
- Free Return Shipping
FREE Analysis*
Our Scuf/Design Lab/Premium Controllers Services Include
- Joystick Drift: The controller's analog sticks may start moving on their own, causing unintended in-game movements. This issue, known as stick drift, can result from worn-out joystick modules or dirt and debris affecting the mechanism.
- Sticky Buttons: Buttons may become unresponsive or stick during gameplay. This can be due to dirt buildup, worn-out springs, or damage to the button contacts.
- Trigger Issues: Scuf controllers have adjustable triggers, which can sometimes become problematic. Issues might include triggers that are too loose or too tight, or triggers that fail to register inputs properly due to mechanical failures or settings misconfigurations.
- Paddle Problems: Scuf controllers feature paddles on the back for additional input options. These paddles can break, become unresponsive, or detach from the controller body, often due to mechanical stress or poor handling.
- Battery Life: For wireless models, battery issues such as poor charge retention or inability to charge can occur, often due to battery age or internal faults.
- Connectivity Issues: Wireless controllers may experience connectivity issues with the console, including frequent disconnections or failure to connect, which can be due to wireless interference, a faulty Bluetooth module, or firmware issues.
- Wear and Tear: General wear and tear can affect the controller’s housing, joysticks, and buttons, especially under heavy use, leading to aesthetic damage or functional impairments.
Benefits repairing your
Scuf/Design Lab/Premium Controllers with Video Game 911
Over 28 Years In Business
Some Frequently Asked Questions
You can bring your controller to our shop, or if you’re not local, you can ship it to us securely. Start by clicking on the “Start Repair Order” button above and fill out our secure order form.
Yes, we offer customization services for premium controllers. Whether you need specific modifications like trigger adjustments or aesthetic enhancements, we can tailor your controller to suit your personal gaming style.
Our 90-day warranty covers any defects in the workmanship or parts used in your controller repair. If you experience any issues with the repair during this period, bring it back to us and we will fix it free of charge.
We specialize in repairing Scuf controllers and other premium gaming controllers. Our services are designed to address a range of issues from joystick drift and sticky buttons to connectivity problems and paddle replacements.
| Controller Analysis Troubleshooting your controller issues. FREE with a completed repair. | $19.95 |
| Controller Refurbish Complete internal cleaning of the controller, fixes sticky buttons. | $49.95 |
| Sticky or Broken Buttons Usually needs to be paired with a cleaning | Starting at $69.95 |
| Trigger or bumper repair Fixes broken or stuck triggers/bumpers. | Starting at $59.95 |
| Customer Shell swap Change the color of your controller’s shell or buttons. Parts provided by customer MUST be analysed by our technicians to ensure compatibility before providing a quote. | Starting at $69.95 |
| Stick Drift Issues Fixes analog sticks that move in any direction without being touched. | Starting at $82.95 |
| Other/ Electronic Repairs For other issues we must diagnose the exact issue before providing a quote. | Starting at $59.95 |
| Rubber Grip Replacement | Depends on Part Pricing |
total protection shipping
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