Four our customer convenience, we have our 24 hour drop off of your order.

Our 24-hour secure drop box is located in the front of the building, between the shop entrances and is clearly marked. There is a conveyor belt inside to get your unit to us.  Make sure you have entered the device serial number in the form, which we will match to your order when received. If not, tape a copy of your order number to it.

After dropping off, we ask that you confirm the items delivered through your order on your account page.

https://videogame911.com/my-account

View the order and click the blue “Ask A Question” button to document any request. We will check in your items once we inspect and process the order.  Thank you.