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Scuf/Design Lab/Premium Controllers
26
Years
24 Hour Common Repair Turn Around
26
Years
90 Day - Repair Warranty
26
Years
29 Years Console Repair Experience
Scuf/Design Lab/Premium Controllers Services
At Video Game 911, we are your go-to experts for Scuf and premium controller repairs. With over 29 years of experience in the video game console repair industry, we offer professional, cost-effective services that bring your gaming gear back to peak performance. Whether you’re dealing with unresponsive triggers, drifting thumbsticks, or malfunctioning buttons, our team has the skills and specialized parts to restore your high-end controller to peak performance.
We stand behind the quality of our work with a 90-day warranty on all repairs, giving you peace of mind when you need it most. Plus, with our fast turnaround, typically 24 hours for nearly all repairs, you’ll be back in the action swiftly and seamlessly. Trust Video Game 911 to keep your elite gaming experience uninterrupted.
3 Ways to get us your console.
- Drop off your console.
- Ship Us Your Console
- Total Protection $29.95
Total Protection Option
- Prefit Shipping Box
- Prepaid Shipping Label
- Free Phone Consultation
- Free Return Shipping
Start by selecting your shipping method
FREE Analysis*
Returning Customer Login
* We offer free repair analysis and free return shipping on all completed Scuf/Design Lab/Premium Controllerss.
Common Repair Services
Why Us?
FAQs and Common Pricing
Total Protection Shipping
Our Scuf/Design Lab/Premium Controllers Services Include
If it's broken Video Game 911 can fix it.
- Joystick Drift: The controller's analog sticks may start moving on their own, causing unintended in-game movements. This issue, known as stick drift, can result from worn-out joystick modules or dirt and debris affecting the mechanism.
- Sticky Buttons: Buttons may become unresponsive or stick during gameplay. This can be due to dirt buildup, worn-out springs, or damage to the button contacts.
- Trigger Issues: Scuf controllers have adjustable triggers, which can sometimes become problematic. Issues might include triggers that are too loose or too tight, or triggers that fail to register inputs properly due to mechanical failures or settings misconfigurations.
- Paddle Problems: Scuf controllers feature paddles on the back for additional input options. These paddles can break, become unresponsive, or detach from the controller body, often due to mechanical stress or poor handling.
- Battery Life: For wireless models, battery issues such as poor charge retention or inability to charge can occur, often due to battery age or internal faults.
- Connectivity Issues: Wireless controllers may experience connectivity issues with the console, including frequent disconnections or failure to connect, which can be due to wireless interference, a faulty Bluetooth module, or firmware issues.
- Wear and Tear: General wear and tear can affect the controller’s housing, joysticks, and buttons, especially under heavy use, leading to aesthetic damage or functional impairments.
- Playstation SCUF Hall Sensor Upgrade: SCUF controllers are designed for high-performance gaming, but stick drift and analog wear can impact gameplay. We offer a Hall sensor upgrade and repair service for SCUF PlayStation controllers, replacing traditional potentiometer sensors with advanced Hall effect sensors. This upgrade eliminates stick drift and enhances precision, making it perfect for competitive gamers. If your SCUF controller already has Hall sensors but is experiencing calibration issues, our technicians can diagnose and resolve the problem to restore peak performance.
Benefits repairing your
Scuf/Design Lab/Premium Controllers with Video Game 911
Over 29 Years In Business
FREE Diagnostics with all completed orders ($19.95 value)
Ultra-Fast Turnaround – Most repairs are completed within 24 hours, so you can get back to gaming ASAP
Expert Technicians – Highly trained professionals with years of experience
Real-Time Updates – Step-by-step email notifications throughout the process
Advanced Testing Equipment – Ensuring precise, high-quality repairs
FREE Return Shipping on all completed repairs
Some Frequently Asked Questions
We can Solve your Hardware and Software Problems
How can I get my controller to you for repair?
Can you customize a controller to fit my gaming style?
What is included in your controller 90-day warranty?
What types of controllers do you repair at Video Game 911?
What are the commmon repair cost to fix SCUF or other Premium Controllers?
We offer
total protection shipping
Select Total Protection When starting an order.
total protection shipping
Select Total Protection When starting an order.
ONLY
$29.95
Prefit Shipping Box
Prepaid Shipping Label
Free Phone Consultation
Free Return Shipping
We make shipping your console to us safely to be repaired easy & affordable.
ONLY
$29.95
ONLY
$29.95
