No signal on the TV
The Xbox powers on, but the TV reports no signal or never displays a picture.
Xbox Repair Service
Xbox HDMI Port Repair
Professional Xbox HDMI port and no-video repair for local and mail-in customers. We diagnose damaged HDMI ports and related video-output faults, then repair the actual cause and test the console for a stable picture.
Typical Timeframe
Typically 1–2 business days for the priced models below. Xbox 360 E timing is confirmed after diagnosis.
Starting Estimate
As low as $50.00, varies by model
Free Analysis
with completed repairs
90-Day Warranty
on every repair
Fast Turnaround
on common repairs
Real Time Updates
from your technician
Does this sound familiar?
Common HDMI & No-Video Symptoms
These are some of the most common signs that your Xbox may need HDMI port or video-output repair.
Black screen while the console is on
You can hear the console running, but the display stays black.
Picture cuts in and out
Video drops intermittently, especially when the HDMI cable or console moves.
HDMI cable only works at certain angles
A loose or damaged port may make contact only when the cable is held or positioned a certain way.
Loose or visibly damaged HDMI port
Bent pins, cracked solder joints, or a physically loose connector can prevent a stable signal.
Flickering, distorted, or unstable video
A damaged port or related HDMI circuitry can cause flicker, artifacts, color problems, or an unstable picture.
What happens next?
How the Repair Works
We diagnose the complete video path first so we repair the actual fault instead of replacing parts unnecessarily.
1
Diagnose the video path
We test the HDMI port, cable connection, and video-output circuitry to isolate the fault.
2
Repair the actual cause
We replace damaged ports, repair pads or traces, or address model-specific retimer, encoder, ESD, or related circuitry when needed.
3
Test before return
We verify a stable picture and reliable HDMI connection before the console is returned or shipped back.
Supported hardware
Supported Xbox Models
Choose your Xbox model to see the HDMI and no-video repair information that applies to your console.
As low as $110.00
Xbox Series X
HDMI port and related video-output faults. Port-only repair starts at $110. Full replacement or additional video-circuit work may increase the total.
View Series X Repair
As low as $89.00
Xbox Series S
HDMI port and related no-video faults. Port repair starts at $89. Full port replacement or video-component work may add parts and labor.
View Series S Repair
As low as $69.00
Xbox One X
HDMI port and video-signal chip faults that cause a black screen. Parts and labor may be additional depending on the confirmed failure.
View One X Repair
As low as $60.00
Xbox One S
HDMI port and video-signal chip repair. Parts and labor may be additional depending on the confirmed failure.
View One S Repair
As low as $60.00
Xbox One
Physical HDMI-out port and solder-connection repair. Parts and labor may be additional depending on the failure and work required.
View Xbox One Repair
As low as $65.00
Xbox 360 Slim
HDMI port and damaged-connection repair. Cable and display-setting checks may be part of diagnosis. Electronic-component failures may require parts and additional labor.
View 360 Slim Repair
As low as $50.00
Xbox 360 Elite
Worn or damaged HDMI port and connection repair. Cable and display-setting checks may be part of diagnosis. Electronic-component failures may require parts and additional labor.
View 360 Elite Repair
Estimate after diagnosis
Xbox 360 E
No picture, unstable video or an HDMI connection problem. Repair scope, price and timing are confirmed after diagnosis.
View Xbox 360 E RepairDetailed. Professional. Reliable.
What We Diagnose & Repair
HDMI issues can be caused by more than just a broken port. We diagnose the entire video path so the real problem gets fixed, not just the symptom.
What We Look For
Common HDMI Issues
We inspect and test the full video path to find the real cause.
HDMI Port Damage
Bent pins, cracked solder joints, loose connectors, or damaged pads.
Board-Level Video Faults
Retimer, encoder, ESD protection, damaged traces, or related circuitry.
Signal and Display Issues
No signal, black screen, flickering, intermittent video, or unstable output.
Physical or Previous Damage
Impact, pulled cables, damaged traces, or prior repair attempts that may have affected the HDMI circuit.
What the Repair May Include
Our HDMI Repair Process
The exact repair depends what fails on your Xbox model.
HDMI Port Replacement
Precision microsoldering and connector replacement when the port is damaged.
Trace or Pad Repair
Repair of damaged board connections caused by impact, torn pads, or previous work.
Video Circuit Repair
Replacement or repair of model-specific video components when the port itself tests good.
Full Testing
We confirm a stable picture and reliable HDMI connection before the console is returned.
Why Choose VG911
More Than Just a Port Swap
We take the time to properly diagnose and repair the full video system, so a failed retimer, damaged trace, or related board fault does not get mistaken for a bad HDMI connector.
Experienced Technicians
Real microsoldering experience.
Quality Parts
High-quality replacement components.
Long-Term Results
Proper diagnosis for a reliable, lasting repair.
Visit Us Locally
Real Repair Shop With Real Technicians
Video Game 911 has helped gamers since 1996 from our New Jersey repair facility. Local customers can visit us directly, and mail-in customers get the same professional diagnostics, repair, testing, and updates.
Our Location
Come say hi or drop off your device!
Video Game 9111235 US-46
Ledgewood, NJ 07852
Call Us646-415-8361
Store HoursMon – Fri: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed
Customers Ask
Xbox HDMI Port Repair FAQs
Clear answers to the most common questions about HDMI port and no-video repairs.
How can I speak with the technician working on my repair?
Sign in to My Account and open your repair order. Use the questions or comments area to send a message to the technician. Describe the problem, anything you have already tried, and any changes since you submitted the request. Keeping the conversation in the order gives the technician the information alongside your repair history.
How will I know what my repair costs?
We inspect your system and provide a quote for the repair it needs. When the order reaches Quote Provided, sign in to My Account and open it to review the details.
If you have a question about the quote, use the order comments to ask us before making the requested payment. Repair work proceeds after payment is received.
What are the signs of an HDMI connection problem?
Common symptoms include no picture or sound, flickering, and a signal that cuts out while the console is running. Tell us whether moving the cable changes the problem and whether the port feels loose.
How do you diagnose an HDMI fault?
We inspect the connection and use diagnostic tools, including thermal imaging and oscilloscopes where needed, to check the fault. The aim is to find whether the problem is at the port or elsewhere in the video circuit.
Can I mail in my system or drop it off locally?
Yes. Choose mail-in or local drop-off when you complete the repair request, then follow the instructions provided for that order.
If you mail it in, add the tracking information to your account after shipping. If you drop it off, follow the drop-off instructions and list the console and any accessories you leave with us in the order.
Can you fix Xbox Series X “no signal” even if the port looks fine?
Yes. A Series X can lose its picture even when the HDMI port looks undamaged. We check the internal video-signal chip and the port’s connections for faults or tiny cracks, then repair the confirmed problem.
Do you repair bent HDMI pins on Xbox Series S?
Yes. We replace the entire HDMI port and confirm 1080p/1440p stability on load.
Can’t Visit in Person?
We Also Offer Mail-In Repair Service
Get the same expert service from anywhere in the U.S.
Easy Shipping ProcessWe’ll guide you through what to send and how to pack it.
Same Trusted TechniciansYour device is diagnosed, repaired, tested, and updated by our repair team.
Fast TurnaroundWe work to get your system repaired and back to gaming quickly.