We have inspected your Wii U system. Your Wii U system requires a complete system CRU reset and firmware updates for normal operation. This service will reset your system back to factory defaults but does not affect the data on the internal memory of the console. In addition our technician found quite a lot of dust on the motherboard, drive and also in the fans. This needs to be thoroughly cleaned out or you run the risk of shorting a component on the board. The total cost for the repair, including the update, cleaning the unit, labor and in store pickup is $77.95. Please checkout below to proceed.