We have received your order and have found the unit to have multiple dead cockroaches inside. In order to proceed with diagnostics we have to fully disassemble the machine and clean the unit chemically to defuse the situation. This requires significant labor and cleaning chemicals which are used to cease any bug residue from corroding the internal electronics. We have also found the power supply to be completely damaged from the residue left from the creatures living inside of the unit. We have also found the hard drive to be damaged as well. To complete the repairs, the drive, and power sections need complete replacement, as well as the machine required to be completely cleaned in order to complete our diagnostics. The costs to clean the unit, replace the power section, replace the blu ray drive, replace the hard drive also, with free return shipping is $177.95. Due to the significant amount of additional labor to clean and diagnose the unit, if you choose not to have the repairs made we will still have to charge you for the bug cleaning and labor associated with the pre and diagnostic process. The non repair return charge would be $49.95 to cover the cleaning and labor for analysis. If you would like to proceed with repairs, please checkout to continue.